Frequently Asked Questions

The minimum deposit at phpshare is ₱100 for most payment methods, making it accessible for all types of Filipino players regardless of budget. Some payment methods may have slightly different minimums — these are clearly displayed during the deposit process in your member dashboard. There is no maximum deposit limit for verified accounts, though daily limits may apply depending on your chosen payment method.

Most deposits via GCash and PayMaya are credited to your phpshare account instantly or within a few minutes. Bank transfers via BPI, BDO, or Metrobank may take between 15 minutes and 2 hours depending on the bank's processing times. If your deposit has not appeared after 2 hours, please contact our support team with your transaction reference number and we will investigate promptly.

phpshare does not charge any fees on deposits. However, your payment provider (e.g., your bank or GCash) may apply their own transaction fees. We recommend checking with your payment provider before making a deposit. Any applicable fees from your payment provider are outside phpshare's control and are not refundable by us.

phpshare processes withdrawal requests within 24 hours on business days. GCash and PayMaya withdrawals are typically the fastest, often arriving within a few hours of approval. Bank transfers to BPI, BDO, and Metrobank may take 1–3 business days depending on your bank's processing schedule. Withdrawals submitted on weekends or Philippine public holidays may be processed on the next business day.

The minimum withdrawal amount at phpshare is ₱500. This applies to all withdrawal methods including GCash, PayMaya, and bank transfers. Maximum withdrawal limits vary by account tier and verification status — fully verified accounts enjoy higher daily and weekly withdrawal limits. If you need to withdraw a large amount, please contact our support team in advance so we can assist with a smooth and timely payout.

Withdrawals may be delayed or rejected for several reasons: incomplete KYC verification, unmet bonus wagering requirements, suspected fraudulent activity, or a mismatch between your account details and your payment method. phpshare may also request additional documentation for large withdrawals as part of our anti-money laundering compliance. If your withdrawal has been delayed, please contact our support team with your transaction ID for a full update.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱1,000 bonus with a 20x wagering requirement means you must place a total of ₱20,000 in bets before the bonus converts to withdrawable cash. Different games contribute different percentages toward wagering — slots typically contribute 100%, while table games like baccarat may contribute less. Full details are in the phpshare Terms and Conditions.

Yes — phpshare regularly runs reload bonuses, cashback offers, free spins, referral bonuses, and seasonal promotions for existing players. Filipino players can also earn loyalty points through regular play, which can be redeemed for bonus credits or other rewards. Keep an eye on the Promotions page in your dashboard and opt in to phpshare email notifications so you never miss a deal.

Absolutely. phpshare is fully optimized for mobile play on both Android and iOS devices. You can access all games directly through your mobile browser without needing to download a separate app — just visit phpshare on your phone and log in as usual. The mobile experience is smooth, fast, and designed to work well even on slower Philippine mobile data connections.

Yes. All games on phpshare use certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes on every spin, hand, or round. Our games are sourced from reputable, internationally licensed game providers. phpshare operates within PAGCOR's regulatory framework, which includes requirements for game fairness and player protection. You can view the RTP (Return to Player) percentage for each slot game in the game information panel.

phpshare is committed to responsible gaming and provides a full suite of tools to help players stay in control. These include deposit limits, loss limits, session time limits, cooling-off periods, reality check notifications, and self-exclusion. All tools are accessible from your Account Settings. If you feel your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team. phpshare also cooperates with PAGCOR's national self-exclusion registry. Must be 21+ to play.

Two-factor authentication adds an extra layer of security to your phpshare account. To enable 2FA, go to Account Settings and select the Security tab. Follow the on-screen instructions to link your account to an authenticator app or enable SMS verification. Once activated, you will be required to enter a one-time code in addition to your password each time you log in, significantly reducing the risk of unauthorized access.

If you notice any suspicious activity on your phpshare account — such as unrecognized logins, missing funds, or changed account details — contact our support team immediately via Live Chat or email at [email protected]. Change your password right away and enable 2FA if you have not already done so. Our security team will investigate and take appropriate action to protect your account as quickly as possible.